Data privacy policy

The Hotel Franz in Essen (in service GmbH, Steeler Straße 261 in 45138 Essen, tel. +49 (0) 201 50 70 73 01) is pleased that you are visiting this website. Data protection and data security when using our website are very important to us. We would therefore like to inform you at this point which of your personal data we collect when you visit our website and for what purposes it is used.

The Hotel Franz, operated by in service GmbH, is a company of the Catholic Franz Sales Haus and is therefore subject to the Church Data Protection Act (KDG).

Since changes in the law or changes to our internal company processes may make it necessary to adapt this data protection declaration, we ask you to read this data protection declaration regularly. The data protection declaration can be called up, saved and printed out at any time.

§ 1    Responsible

The person responsible within the meaning of the Church Data Protection Act (KDG) and other data protection regulations is:

in service GmbH
Steeler Straße 261
45138 Essen
Tel. 0201 50 70 73 01
E-Mail info@hotel-franz.de Objection

to advertising e-mails: We hereby object to the use of contact data published in the context of the imprint obligation for sending unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.

§ 2    Data protection officer

The data protection officer of the person responsible is:
Seyhun Savas
Tel 0201. 27 69 - 306
Fax 0201. 27 69 - 270
Send email

§ 3    Principles of data processing

In general, personal data is all information that relates to an identified or identifiable natural person. This includes, for example, information such as your name, your age, your address, your telephone number, your date of birth, your e-mail address, your IP address or user behavior. 
Information in which we cannot (or only with a disproportionate effort) relate to you personally, e.g. by anonymizing the information, is not considered personal data. 
The processing of personal data (e.g. the collection, querying, use, storage or transmission) always requires a legal basis or your consent. Processed personal data will be deleted as soon as the purpose of the processing has been achieved and there are no longer any statutory retention requirements.
If we process your personal data for the provision of certain offers, we will inform you below about the specific processes, the scope and purpose of the data processing, the legal basis for the processing and the respective storage period.

§ 4    Individual processing operations

1. Provision and use of the website
        a. Type and scope of data processing
When you visit and use our website, we collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in a so-called log file. When you use our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:
• IP address of the requesting computer,
• Date and time of access,
• Name and URL of the retrieved file,
• the website from which the access was made (referrer URL),
• Browser used and, if applicable, the operating system of your computer and the name of your access provider

       b. Legal basis
Section 6 (1) lit.g) KDG serves as the legal basis for the data processing mentioned. The processing of the data mentioned is necessary for the provision of a website and thus serves to safeguard a legitimate interest of our company.

       c. Storage period
As soon as the specified data is no longer required to display the website, it will be deleted. The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no possibility of objection on the part of the user. Further storage can take place in individual cases if this is required by law.

2. Contact form and booking request
        a. Type and scope of data processing
On our website we offer you to contact us using the following form: www.hotel-franz.de/kontakt/direktkontakt/

If you use the contact form, the following personal data will be processed:
• Title (required)
• Name (required)
• First name (required)
• Address
• E-mail address (required)
• Telephone number

You can also use the Enter your individual message to us in the message field of the contact form.
If you use our contact form to send us a message or request, we will only use the data collected to answer or record and process a booking. Your personal data will not be used for any other purpose than this. The purpose of entering your email address is to assign your request and to be able to respond to you. 

You can also
send us a booking request via the following pages: www.hotel-franz.de
www.hotel-franz.de/uebernachten/

Here we pass on the following data to the service provider of our booking tool :

• Arrival and departure day
• Required number of rooms
• Number of people (adults and children)

As soon as you send a booking request with the above data, you will be forwarded to the website of the provider of our booking tool onlineRES: 
Hotelfinder.de GmbH & Co KG
Birkenallee 135
48432 Rheine
Telephone: +49 5971-80826-66
E-Mail: info @ hotelfinder. de

Your entered data will be transmitted to them and processed by them for the purpose of automated booking processing: https://online-res.com/ressys/php/buchung.php?lang=de&orv=12&flagfromsystem=1&hid=481&apid=franz&anzTeilnGesamt=1&inpAntag= 19 & inpAnmonat = 7 & inpAnjahr = 2018 & tsVonDatum = 1531951200 & tsBisDatum = 1532037600 &anzZimmer = 1 # orstart .

We have concluded an order data processing contract with Hotelfinder.de GmbH & Co KG. When using the booking tool, the information in the onlineRES data protection declaration applies, which can be viewed via the above URL.

       b. Legal basis
The data processing described above (see § 4 5. a.) For the purpose of establishing contact takes place in accordance with § 6 Paragraph 1 lit. b) KDG. By clicking on the "Send message" button on the contact form and for the purpose of making a booking request using the "Inquiry" and "Book now" buttons, you consent to the processing of the data you have entered. You can withdraw your consent at any time. 
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to information (Section 17 KDG), the right to correction (Section 18 KDG) and the right to erasure (Section 19 KDG) of your data.
You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection.

        c. Storage period
As soon as the request you have made has been dealt with and the relevant issue has been finally clarified, the personal data processed via the contact form or the booking tool will be deleted. Further storage can take place in individual cases if this is required by law.
 

        d. SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses an SSL or. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.
If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

§ 5     Data sharing

We will only pass on your personal data to third parties if:
• You have given your express consent to this in accordance with Section 6 (1) b) KDG,
• there is a legal obligation for the disclosure according to § 6 para. 1 lit. d) KDG, 
• this is legally permissible and necessary according to § 6 para. 1 lit. c) KDG for the fulfillment of a contractual relationship with you,
• the disclosure is required in accordance with § 6 para. 1 lit. f) KDG for the performance of a task which is in the interest of the church or in the exercise of official authority vested in Franz Sales Haus,
• the disclosure in accordance with Section 6 (1) g) KDG is necessary to protect the legitimate interests of the controller and there is no reason to assume that you have an overriding legitimate interest in not having your data disclosed.

§ 6     Use of cookies

      a. Type and scope of data processing
We use cookies on our website. Cookies are small files that are sent by us to the browser of your end device and stored there when you visit our website. Some functions of our website cannot be offered without the use of technically necessary cookies. Other cookies, on the other hand, enable us to carry out various analyzes. Cookies are able, for example, to recognize the browser you are using when you visit our website again and to transmit various information to us. With the help of cookies we can, among other things, make our website more user-friendly and effective for you. If third parties process information via cookies, they collect the information directly via your browser.Cookies do not cause any damage to your device. They cannot run programs or contain viruses.

The anonymous session cookies on our website do not contain any personal data and are automatically deleted after you visit our website. Technically required cookies (also transient cookies) are used on our website, which are automatically deleted as soon as you close your browser or after approx. One hour at the latest. This type of cookie enables your session ID to be recorded. This allows different requests from your browser to be assigned to a common session. Performance-related cookies (also known as persistent cookies) are also used on our website. These are cookies that are stored in your browser for a longer period of time. You can delete persistent cookies yourself via your browser settings. 

      b. Legal basis 
Due to the purposes of use described (cf. § 6. a.), The legal basis for the processing of personal data using cookies is in § 6 (1) lit. g) KDG. If you have given us your consent to the use of cookies on the basis of a notice given by us on the website (“cookie banner”), the legality of their use is also based on Section 6 (1) lit. b) KDG.
      c. Storage period
As soon as the data transmitted to us via the cookies is no longer required to achieve the purposes described above, this information is deleted. Further storage can take place in individual cases if this is required by law.

    d. Configuration of the browser settings
Most browsers are preset to accept cookies as standard. However, you can configure your browser in such a way that it only accepts certain cookies or no cookies at all. However, we would like to point out that you may no longer be able to use all functions of our website if cookies are deactivated on our website by your browser settings. You can also delete cookies that have already been saved in your browser via your browser settings. It is also possible to set your browser so that it notifies you before cookies are saved. Since the various browsers can differ in their respective functions, we ask you to use the respective help menu of your browser for the configuration options. 
If you want a comprehensive overview of all third-party access to your Internet browser, we recommend that you install specially developed plug-ins.

§ 7     Plugins and tools

Google Web Fonts
This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts takes place in the interest of a uniform and appealing presentation of our online offers.
If your browser does not support web fonts, a standard font will be used by your computer.
Further information on Google Web Fonts can be found at developers.google.com/fonts/faq and in Google's data protection declaration : www.google.com/policies/privacy/ .

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored by Google on servers in the United States. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. You can find more information on handling user data in Google's data protection declaration : www.google.de/intl/de/policies/privacy/ .

§ 8     Social Media

Static links to Facebook, Twitter & Xing
We use various social media buttons to present our pages in an appealing way.
The social media icons usually displayed in the footer area of ​​our website - recognizable by the logo of the respective social network (Facebook, Twitter, Xing, LinkedIn and YouTube) - are only static links that point to ours there refer to existing company channels.
All other social media buttons are usually used in the blog, news and appointment areas of our pages. These buttons are so-called sharing buttons, which enable the user to easily share the content of our pages in the respective social networks. The share buttons are integrated with data protection regulations. You can find more information on this in the explanations below on the individual social sharing buttons.

Facebook page Hotel Franz
a. Type and scope of data processing
We report on current events in the Hotel Franz on our Facebook page https://www.facebook.com/Hotel.Franz. We only publish personal data, photos and video recordings with the written consent of the persons concerned. 
b. Legal basis
The processing of personal data set is based on § 6 para. 1 lit. b) KDG on you hereafter voluntarily submitted consent
a. Storage period
We delete published photos and video recordings in accordance with the guidelines given here by the case law, provided we have not previously withdrawn their consent from those affected. 

§ 9     Hyperlinks

Our website contains so-called hyperlinks to websites from other providers. If you activate these hyperlinks, you will be redirected from our website directly to the website of the other provider. You can recognize this by the change in the URL, among other things. We cannot accept any responsibility for the confidential handling of your data on these third-party websites, as we have no influence on whether these companies comply with data protection regulations. Please refer to these websites for information about how these companies handle your personal data.

§ 10     Data subject rights

As a person affected by the processing of personal data, the KDG gives you the following rights:
• According to § 17 KDG you can request information about your personal data processed by us. In particular, you can obtain information about the processing purposes, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a Right to lodge a complaint, the origin of your data, if we have not collected it, via a transfer to third countries or to international organizations as well as the existence of automated decision-making including profiling and, if necessary, meaningful information on their details.
• According to § 18 KDG you can immediately request the correction of incorrect or the completion of your personal data stored by us.
• According to § 19 KDG, you can request the deletion of your personal data stored by us, unless the processing is to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend Legal claims is required.
• According to § 20 KDG you can request the restriction of the processing of your personal data, as far as the correctness of the data is disputed by you, the processing is unlawful, we no longer need the data and you refuse to delete it because you want to assert or exercise it or need defense of legal claims. You also have the right from § 18 KDG if you have objected to the processing in accordance with § 23 KDG.
• According to § 22 KDG you can request to receive the personal data that you have provided to us in a structured, common and machine-readable format or you can request the transfer to another person responsible.
• According to § 8 Abs. 6 KDG you can revoke your once given consent to us at any time. As a result, we are no longer allowed to continue the data processing based on this consent in the future.
• According to § 48 KDG you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence, your place of work or our company headquarters. If you are of the opinion that your data has been processed unlawfully by the person responsible7 or that your "data subject rights" have been violated, please contact the supervisory authority:

Katholisches Datenschutzzentrum – Körperschaft des öffentlichen Rechts
Brackeler Hellweg 144
44309 Dortmund
Telefon: 0231/13 89 85-0
Telefax: 0231/13 89 85-22
E-Mail: info@kdsz.de

§ 11     Right of objection

When processing your personal data on the basis of legitimate interests in accordance with Section 6 Paragraph 1 lit. Situation arise or the objection is directed against direct mail. In the case of direct mail, you have a general right of objection, which we will implement without specifying a particular situation.

§ 12     Data security and security measures

We are committed to protecting your privacy and treating your personal data confidentially. In order to avoid manipulation or loss or misuse of your data stored by us, we take extensive technical and organizational security precautions, which are regularly checked and adapted to technological progress. However, we would like to point out that due to the structure of the Internet it is possible that the rules of data protection and the above security measures are not observed by other persons or institutions for which we are not responsible. In particular, data disclosed in unencrypted form - e.g. if this is done by e-mail - be read by third parties. We have no technical influence on this.It is the responsibility of the user to protect the data he has made available against misuse by encryption or in any other way.

Last revised: November 2021